Shipping Policy
Shipping Policy
This Shipping Policy describes how CurlsGeneralStore (“we,” “us,” or “our”) handles order processing, shipping, and delivery. Please read carefully before placing an order.
Processing Times
All orders are processed as soon as possible and may ship from multiple warehouses. If we experience a high volume of orders, processing may be delayed by a few days. We will notify you by email if your order is significantly delayed. Holidays may also affect processing times.
Shipping Times
| Region | Estimated Delivery | Notes |
|---|---|---|
| Domestic (United States) | 4–8 business days | Carrier timelines may vary by destination. |
| International | 14–31 business days | Timing may vary due to customs clearance and destination country. |
Please note: Delivery times are estimates and not guaranteed.
Shipping Costs
| Service | Cost |
|---|---|
| Standard Shipping (Domestic) | Free |
| Express Shipping (if available) | USD $6.99 |
| International Standard Shipping | Free |
Tracking Information
Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take a few days to appear after dispatch. You can track your package using the link provided in your email or directly on our website.
📦 Track Your OrderShipping Restrictions
We currently do not ship to certain locations. Please contact us for more information. Some items may have restrictions depending on the destination (e.g., oversized products or materials restricted by customs).
Damaged, Lost, or Delayed Shipments
We are not liable for packages lost or damaged in transit. If your order arrives damaged, please contact the carrier to file a claim. For missing packages or delays beyond the estimated timeframe, email us at CurlsGeneralStore@gmail.com and we will assist where possible.
Contact Information
If you have any questions about this Shipping Policy or your order, please contact us:
📧 CurlsGeneralStore@gmail.com
© 2025 Curls G • Cape Cod, Massachusetts